If you are a new customer and not satisfied with VibecodeAEO, you may request a full refund within 14 days of your first paid charge, no questions asked.
One-time credit packs are refundable only if no credits from the pack have been consumed. Once any credit from the pack is used, the pack is non-refundable.
Free trials are free — there is nothing to refund. You will not be charged if you cancel before the trial ends.
Refunds will not be granted in cases of Terms of Service violations, suspected fraud, chargeback abuse, or repeated refund requests. We reserve the right to refuse a refund where, in our reasonable judgment, the request is made in bad faith.
Email [email protected] from the email address on your account with the subject "Refund Request". Include your account email and a brief reason (optional). Refunds are processed to the original payment method within 5–10 business days.
Refunds will include applicable taxes where we are legally required to refund them.